At Nutshell AI, LLC, we are committed to providing a high-quality AI-driven service to our users. We understand that there may be occasions when our users are not fully satisfied with our products. This Refund Policy outlines the conditions under which Nutshell AI, LLC may issue a refund.

To cancel your subscription, please visit the following link: Cancel Subscription

Nutshell AI operates on a subscription basis. The fees and terms for these subscriptions are available on our website withnutshell.com and within the app.

We assess refund requests on a case-by-case basis. To process a refund, we require users to provide a detailed reason explaining their request. When reviewing requests, we consider several factors, including the reason provided, the user’s history with Nutshell AI, LLC, and the cost and time elapsed since the purchase.

Please note that we do not offer refunds due to user error, such as accidental purchases or misunderstandings about the app's functionality. While you may submit a refund request within 3 days of purchase, please be aware that this does not guarantee a refund. All requests within this period will still undergo a thorough review. No refunds will be issued for transactions more than 3 days old.

To ensure our service meets your expectations, we highly recommend exploring our free tier before making any purchase. This allows you to experience the app's capabilities and confirm that it aligns with your needs.

If you believe you qualify for a refund, please contact us at support@withnutshell.com with your request. All refund requests must include the reason for the refund request and the date of the transaction in question.

If your refund request is approved, the refund will be processed, and a credit will be automatically applied to your original payment method within a certain number of days, depending on your payment provider.

We may update this Refund Policy periodically. Any changes will be effective immediately upon posting the revised policy on our App and website. Your continued use of Nutshell AI after any changes to the Refund Policy have been posted signifies your acceptance of the updated policy.