At Nutshell AI, LLC, we are committed to providing a high-quality AI-driven service to our users. We understand that there may be occasions when our users are not fully satisfied with our products. This Refund Policy outlines the conditions under which Nutshell AI, LLC may issue a refund.

Nutshell AI operates on a one-time fee basis for access to our application ("App"). The fees and terms associated with these purchases are available on our website, withnutshell.com, and within the App. While we may consider transitioning to a subscription model in the future, this policy pertains to our current one-time fee structure.

If you believe you qualify for a refund, please contact us at support@withnutshell.com with your request. All refund requests must include the reason for the refund request and the date of the transaction in question.

To cancel your subscription, please visit the following link: Cancel Subscription

We assess refund requests on a case-by-case basis. Factors considered in evaluating a refund request may include the detailed reason provided, the user's history with Nutshell AI, LLC, and the cost and time elapsed since the purchase. Please note that we do not offer refunds due to user error, such as accidental purchases or misunderstandings regarding the App's functionality.

Please be aware that we do not issue refunds for any reason for transactions that are more than 3 days old. We encourage you to evaluate our services thoroughly within the first 3 days after purchase to ensure they meet your needs.

If your refund request is approved, the refund will be processed, and a credit will be automatically applied to your original payment method within a certain number of days, depending on your payment provider.

We may update this Refund Policy periodically. Any changes will be effective immediately upon posting the revised policy on our App and website. Your continued use of Nutshell AI after any changes to the Refund Policy have been posted signifies your acceptance of the updated policy.